We have sold the above to a client who is offshore and loading on Zebra MC55 terminals. They appear to have loaded the licences incorrectly and, after contacting us, they have now tried doing it in the correct order, but it is not allowing them to do it. Is there any way that the registering of the licences on the devices can be cancelled so that they can now start the licencing process on the devices from scratch. I can forward the serial numbers and authorization codes. Your assistance would be appreciated.
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